For assistance in Chinese please call this number: 1-712-775-8777
如需中文帮助，请拨打此号码 1-712-775-8777
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Are you transferring over a phone number?
Use your current phone number with your new Red Pocket Mobile account, or get a totally new
number. It takes up to 48 hours to transfer a number over from another wireless carrier.
You’ll receive a new phone number after the activation process. Your new number is generated based
on your Service Zip Code. To edit your profile please click here.
We'll begin the phone number transfer after the activation process is complete. Please allow 2
business days. It may take longer if there are any problems with the Account or PIN number entered.
To edit your profile please click here
Your SIM card's serial number (the ICCID number) can be found on the back of the SIM or
inside the pamphlet that your SIM card arrived in. The ICCID number must be entered in the
activation field above to start the activation process.
Your phone's MEID or IMEI number will be required when you are activating a CDMAV line. This
is to be sure that your device is compatible with the SIM card. There are a number of ways
to find your MEID or IMEI number. The quickest way is to turn the phone on and dial *#06#.
You can also find the number in your phone's settings. On iPhone, go to Settings > General >
About. On Android, go to Settings > About Phone > Status. Lastly, you may remove your
phone's battery (if possible) and look near the battery compartment.
Transferring a phone number must be done during the activation process. Bring your existing
number from any major wireless carrier in the USA. You can even convert your landline or
VoIP number (such as Google Voice) to Red Pocket Mobile. You'll need the account ID and PIN
code from your previous carrier specifically for transferring your number. Speak with your
previous carrier's customer service department to get the Account ID and PIN if you are
unsure.
Contact your previous carrier to get your Account Number.
Request the Account Number specifically for porting/transfer purposes, as you may have a separate account number for account management purposes. For more information
Click here to read the FAQ.
Transfer PIN number
This number authorizes a phone number transfer.
Contact your previous carrier to get your Transfer PIN number. for more information
Click here to read the FAQ.
Service Zip Code
This zip code helps us to understand your operating location.
If you don't transfer a phone number from another carrier, we will use the Service Zip Code you enter here, to choose an area code and give you a new number.
If you decide to transfer a number in from another carrier, we will not use the service zip code.
Contact Phone Number
Entering a phone number in the Contact Phone Number field does not initiate a phone number transfer (from another wireless carrier).
This number is used for reporting and account management purposes only.
*12-month device lock period. New or existing line of wireless service on our
GSMA network required to qualify for this offer. Cannot be combined with other offers. Eligible plans start
at just $20/mo. Sale ends 5/31/22.
Red Pocket Mobile makes it easy to spread the savings!
After 30 days of active service,
generate your unique referral code and share it with friends and family. You'll get a $25 payment credit and your friend will receive up to $25 off instantly when they order!
Up to $25 payment credit for each person you refer.Earn up to a total of $500 per year when you refer multiple people.Instant cash discount for your recipients.
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