Your Red Pocket Mobile number:

Your account username:

Are you porting in a number? Please wait until the number transfer completes before following these steps. You can view the status of your number transfer by logging into your RedPocket.com account, here.

Please insert your SIM card and power on your device. Once your device has powered on, you will receive a message to complete automatic APN setup. Follow the quick and easy steps to confirm setup and start using your new Red Pocket service.

If you have problems with APN setup, please update the APN settings manually.

Click here to learn how to manually update your APN settings.

We’re here for you. If there’s anything we can do to improve your Red Pocket Mobile experience, contact us at any time!

Red Pocket Mobile Customer Service

Toll free: 1-888-993-3888

Email: support@redpocket.com

• Insert your SIM

  Insert your SIM card into your device and complete setup. Learn more.

• Place your first call

  The first phone call you make is very important to the setup process. Learn more.

• Manage add-ons

  Add minutes, texts, data and international calling credit to your Red Pocket account.

• Need help?

  Round-the-clock support tools can help you fix billing, account and technical support problems.